Mental health emergencies can be overwhelming, not just for the individual in crisis but also for their friends and family members. They require immediate attention, compassion, and a sense of urgency. Yet, knowing how to respond in these situations is vital for helping someone in need—or even yourself.
This guide equips you with the knowledge to understand what constitutes a mental health emergency, the resources available, and actionable steps you can take to support someone in crisis. Whether you’re concerned about emotional distress, substance abuse, or suicidal thoughts, these steps will prepare you to find the help and support you or your loved ones need.

What Is a Mental Health Crisis?
A mental health crisis poses an immediate danger to someone’s health or safety, either through suicidal behavior, extreme emotional distress, or a risk of harm to others. It’s not limited to one cause—these emergencies often stem from various factors like severe mental health struggles, the effects of substance use, or a sudden traumatic event. Here’s what you should know about recognizing these situations:
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Signs of a Crisis: Look out for signs like self-harm, threats of suicide, verbal aggression, extreme withdrawal, or sudden irrational behavior.
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Triggers: Triggers can range from personal losses and relationship issues to untreated mental illness or substance abuse.
Understanding these warning signs is vital. Acting fast can save lives.
Mental Health Crisis Services
When dealing with a mental health emergency, accessing the right help quickly is crucial. The United States has a transformed crisis care system with various resources designed to provide immediate support.
988 Suicide & Crisis Lifeline
The 988 Lifeline is a free, 24/7 confidential service that connects people in emotional distress to trained counselors. You can call, text, or chat anytime. Counselors are equipped to provide help, whether it’s for suicidal thoughts, substance abuse, or general mental health struggles. Learn more at 988lifeline.org.
Veterans Crisis Line
If you’re a veteran or reaching out on behalf of one, the Veterans Crisis Line offers tailored, confidential support. Available 24/7, this service ensures the unique mental health needs of veterans are addressed with care.
Local Mental Health Crisis Services
Every area has its own set of local resources, including hotlines, crisis centers, and emergency rooms equipped to handle acute mental health situations. Contact your nearest hospital or search for local crisis help to get immediate assistance in your area.
What to Do If You or Someone Else Needs Help
Knowing who to contact in a mental health crisis could make all the difference. Here are actionable steps for various situations that require immediate care.
If Immediate Danger Is Present
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Dial 911 if there’s an imminent threat of harm to yourself or others. Specify that this is a mental health emergency so first responders can act appropriately.
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Head to the nearest emergency room for urgent evaluation and care.
For Suicide Prevention and Crisis Lifelines
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Call or text 988 or chat online at 988lifeline.org. This service is accessible 24 hours a day.
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Text “HELLO” to 741741 to connect with the Crisis Text Line, another free and confidential service available at all hours.
Supporting Loved Ones
You might feel helpless when a family member or friend is in crisis, but your involvement is crucial.
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Begin by listening. Simply being present and validating their feelings can offer immense comfort.
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Call or chat with the 988 Lifeline to receive guidance on how best to support your loved one.
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Avoid judgment and stay calm. Your composure will help ease the situation.

Finding Long-Term Care
While crisis services provide immediate help, addressing long-term mental health needs prevents future emergencies. Here’s how to begin the next steps toward ongoing support.
Access Mental Health Services
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Use the Substance Abuse and Mental Health Services Administration (SAMHSA) online locator to find mental health treatment centers near you. They provide comprehensive directories for services tailored to specific needs.
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Many hospitals and local organizations offer mental health services, from therapy sessions to group support meetings.
Follow-Up with Medical Professionals
Connecting with a psychologist, psychiatrist, or counselor ensures continuity of care. Therapy options like Dialectical Behavior Therapy (DBT) and trauma-informed approaches, such as those offered by experts like Dr. Matthew G. Mandelbaum ([Groundbreaker Therapy](#)), can help address underlying issues and build resilience.
Exploring Online and Digital Resources
Thanks to evolving technology, accessing mental health support is more convenient than ever.
Mobile and Digital Apps
Mental health apps provide valuable tools between professional appointments. Many apps include features like guided breathing, crisis hotlines, mood tracking, and online community support spaces.
Reliable Websites
Platforms such as the National Alliance on Mental Illness (NAMI) serve as treasure troves of information. Whether you’re learning about mental illness, identifying local resources, or seeking advice for supporting loved ones, these resources make navigating mental health struggles more manageable.
Proactive Measures to Prevent Future Crises
Prevention is always better than intervention. By building awareness and creating proactive systems, you can reduce the likelihood of a crisis happening.
Learn and Educate
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Familiarize yourself with the signs of mental health struggles, like withdrawal, mood swings, or verbal expressions of hopelessness.
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Educate family members on how to recognize and act during critical moments.
Develop a Crisis Plan
Work with loved ones to create a practical plan personalized to their needs. A good plan includes emergency contacts, access to local resources, and action steps for different crisis levels.
Build a Support System
Encourage open conversations within your family or friend group about mental health. A culture of understanding makes asking for help feel less daunting.

Your First Step Toward Support
Mental health struggles can feel isolating and overwhelming, but help is always within reach. Whether it’s calling the 988 Lifeline, finding local resources, or supporting loved ones through a mental health emergency, you hold the power to make a difference.
If you or someone you love is dealing with emotional distress or any mental health concern, don’t wait. Take the first step today—seek support, speak openly about mental illness, and access the wealth of resources available. Together, we can create a world where mental health is prioritized, and help is always one call or text away.
Mental Health Resources
Below is a list of reliable mental health resources to provide support, guidance, and assistance:
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988 Suicide & Crisis Lifeline – Call or text 988 or visit 988lifeline.org for free, confidential support available 24/7 in the United States.
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National Alliance on Mental Illness (NAMI) – Access mental health education, advocacy, and support services by visiting nami.org or calling the NAMI HelpLine at 1-800-950-NAMI (6264).
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Crisis Text Line – Text HOME to 741741 to connect with a trained crisis counselor, available any time for support through texting. Learn more at crisistextline.org.
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Substance Abuse and Mental Health Services Administration (SAMHSA) – Find local treatment services and support by visiting findtreatment.gov or calling the SAMHSA Helpline at 1-800-662-HELP (4357).
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MentalHealth.gov – Learn about mental health basics, facts, and supportive strategies at mentalhealth.gov.
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Veterans Crisis Line – For U.S. military veterans, connect with qualified responders by calling 1-800-273-8255 and pressing 1, or by texting 838255. Learn more at veteranscrisisline.net.
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Trevor Project – LGBTQ+ young people can access 24/7 crisis intervention and suicide prevention services by calling 1-866-488-7386, texting START to 678678, or visiting thetrevorproject.org.
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National Suicide Prevention Lifeline – Dial 988 to reach the Suicide & Crisis Lifeline for free, confidential support available 24/7 to anyone in distress or experiencing a suicidal crisis. Visit 988lifeline.org for more information.
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Anxiety and Depression Association of America (ADAA) – Access information on anxiety, depression, and related disorders as well as support-group resources by visiting adaa.org.
These resources are here to help individuals and communities prioritize mental health and well-being. Don’t hesitate to reach out—support is always available.